Shipping policy
Shipping Policy
Last updated: 07/24/2025
At Balian Living, we’re committed to delivering your order quickly, safely, and affordably. Below you'll find details about our shipping process, timeframes, and policies.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer free standard shipping on all domestic orders over $50.
Domestic Shipping (within [Your Country]):
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Standard Shipping: 3–7 business days – $4.99 flat rate
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Expedited Shipping: 2–3 business days – $9.99
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Free Shipping: Orders over $50
International Shipping:
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Rates are calculated at checkout based on your location and order weight.
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Estimated delivery time: 7–21 business days
Note: International customers are responsible for any customs and import duties.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
Shipping Locations
We currently ship worldwide from our fulfillment centers. If your location is not supported at checkout, feel free to reach out and we’ll do our best to accommodate.
Delays
While we strive for prompt delivery, occasional delays may occur due to high order volume, carrier issues, or customs. We appreciate your patience.
Lost or Stolen Packages
If your package is lost or stolen after being marked as delivered, please contact us immediately at support@copperstrikegolf.com. We will assist you in filing a claim with the carrier and exploring replacement options.
Questions?
If you have any further questions about shipping or delivery, please contact us at support@copperstrikegolf.com – we're happy to help.